WELCOME

To help you make the most of your health plan, this site was deployed to provide details about the Dignity Health Arizona Preferred and Premier medical plans administered by UMR. Visit this site frequently for updates.

Note: For the Dignity Health Arizona Preferred and Dignity Health Arizona Premier medical plans, the following providers will be considered out of network, even though they are listed in the UHC Choice Plus Network directory:

Banner Health facilities and hospitals, and urgent care centers/providers
All Mayo facilities and providers
All Cancer Treatment Centers of America (CTCA) facilities and providers

Find a provider

Look up in-network physicians, hospitals and other health care providers using the online search tool.

Dignity Health Preferred Network (Tier 1)

UnitedHealthcare (UHC) Choice Plus Network (Tier 2)

Behavioral health care

Look up specialists for the treatment of mental or emotional health concerns or substance abuse issues. Click below to see- Tier 1 in the state of AZ and Tier 2 for all other states.

Find a behavioral health provider

Your benefits

Find detailed information about your benefits offered by CommonSpirit Health.

2024 Dignity Health Arizona Preferred Medical Plan Document

2024 Dignity Health Arizona Premier Medical Plan Document

2024 Dignity Health Arizona Preferred SBC

2024 Dignity Health Arizona Premier SBC

For questions about your CommonSpirit Health benefits, call the CommonSpirit Health Benefit Contact Center at 1.855.475.4747 and press 1.

For specific questions about medical plans (including case management, disease management, etc) call UMR at 1.877.217.7800

Your pharmacy

For specific questions about your prescription drug benefits, call Capital RX at 1.844.306.6901 or log on to cap-rx.com.

2024 Capital RX Formulary

2024 CommonSpirit Health Specialty Pharmacy Network

*and Prior Authorization Requirements

Connect with a doctor virtually

Teladoc is a telemedicine provider, allowing you to access licensed doctors by web, phone or app. Talk to a doctor anytime, anywhere you happen to be. Visit teladoc.com or call 1.800.Teladoc, 24 hours a day 7 days a week.

Download Teladoc flyer

Download Getting Started flyer

Real Appeal is here for you

For employees who are enrolled in the Dignity Health Arizona Preferred or Dignity Health Arizona Premium plans you are eligible for Real Appeal, an interactive personal weight loss program.

Real Appeal Enrollment flyer

Real Appeal Nutrition flyer

Real Appeal Wellness Series flyer

Stay connected with UMR

Download our UMR app or visit umr.com to sign in or create your account.

When creating your HealthSafe ID, remember:

• Have your UMR member ID card handy

• Spouses and adult children must create their own account

• You must provide a valid email address

• Select a username and password you can remember

Visit umr.com

UMR mobile app

Helpful resources

Below are links to various documents that could help you with you plan decisions.

Hearing care
Find discounts on hearing aids and other services through a network of specialists.

Download flyer

Health coaching
Expert resources and one-on-one support to help those with chronic health conditions.

Watch program video

Maternity program
Learn about prenatal health and get personal support throughout your pregnancy by calling: 1.888.438.8105

Watch program video

Health Education Library

Explore a wealth of information including: care guides, DrugNotes, and Health Navigator, a quick way to get the answers you’re looking for.

Visit web page

Healthy you

Learn about quick tips to help you boost your physical, mental and emotional health and view trusted information to better understand and avoid common health conditions.

Visit web page

Helpful links

Dignity Health "MyBenefits" portal
How to read your ID card
FAQ for members

10 ways to use your health care dollars wisely
The importance of updating your other insurance information
Developing your health vision
Setting goals and making healthy choices
Plain language glossary

About us
UMR is a third-party administrator (TPA), hired by your employer, to help ensure that your claims are paid correctly so that your health care costs can be kept to a minimum and you can focus on well-being.

UMR is not an insurance company. Your employer pays the portion of your health care costs not paid by you.

UMR is a UnitedHealthcare company.

Careers

Your privacy is important to us!
At UMR, we are very sensitive to privacy issues. To better understand the procedures and protocols we follow to help to ensure your privacy, please review the following information:

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If you need assistance using our website or with a PDF click on the link below.

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Accessibility Statement

Explore our library of informative videos