Customer Service: 844-598-7540

Find a provider

Look up in-network physicians, hospitals and other health care providers – and find cost estimates for different treatments and procedures – using our online search tool.
Find a medical provider - Choice Plus
Find a medical provider - Core
Find a Behavioral Health Provider
Your benefits
2023 Documents not available at this time. Find detailed information about your health plan, offered by Ebenezer Society.
Summary of benefits and coverage
2023 Core Copay Plan SBC
2023 Core High Deductible Plan SBC
2023 Choice Plus High Deductible Plan SBC
2023 Choice Plus Copay Plan SBC
Summary Plan Descriptions
2022 Ebenezer PreferredOne/Choice Plus Copay Medical SPD
2022 Ebenezer PH EPO Medical SPD
2022 Ebenezer PreferredHealth/CORE HDHP Medical SPD
2022 Ebenezer Open Access/Choice Plus HDHP Medical SPD
2022 Ebenezer PreferredHealth/CORE Copay Medical SPD
Your pharmacy benefits
Pharmacy benefits are offered through ClearScript. Search for a pharmacy, access forms, view the formulary, and learn more about mail order and specialty pharmacy by visiting https://www.clearscript.org or call 1-855-816-6389.
COBRA
For COBRA information and rates, please select the appropriate booklet below.
2023 COBRA Booklet
2022 COBRA Booklet
Your umr.com portal

 
Register today
 
Once you are enrolled, visit umr.com on your desktop computer or tablet device and click Login/Register to sign up. Need more information? Click here to view an informational flyer.

Remember: 
     •   Have your UMR member ID card handy
     •   Spouses/Domestic Partners and adult children must create their own online account
     •   You must provide a valid email address
     •   Select a username and password you can remember
Register now

More programs to help you stay healthy

Hearing care
Find discounts on hearing aids and other services through a network of specialists.
Download flyer
Employee Assistance Program
Find the support you need to live your best life. 
Local: 612-672-2195
Toll Free:1-800-CALL-EAP
Email: eap@fairview.org
Web Portal: www.fairview.org/EAP
Password: Fairview

Helpful links

FAQ for members
10 ways to control health care cost
Transition of Care form
Plain language glossary
Behavioral health provider access
 
Optum Bank Customer Service

1-844-326-7967
Optumbank.com 
Employee Service Center

Local: 612-672-5050
Toll free: 877-903-5050
ESC@Fairview.org
VIA Benefits

Customer Service: 1-800-953-5395
www.viabenefitsaccounts.com
About Us

UMR is a third-party administrator (TPA), hired by your employer, to help ensure that your claims are paid correctly so that your health care costs can be kept to a minimum and you can focus on well-being.

UMR is not an insurance company. Your employer pays the portion of your health care costs not paid by you.

UMR is a UnitedHealthcare company.

©2021 United HealthCare Services, Inc.

Careers


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  • Terms of use
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If you need assistance using our website or with a PDF click on the link below.
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  • Accessibility Statement
Explore our library of informative videos on the UMR YouTube channel