Customer Service:
1-844-598-7540

Find a provider

Look up in-network physicians, hospitals and other health care providers – and find cost estimates for different treatments and procedures – using our online search tool.
Find a medical provider - Choice Plus
Find a medical provider - Core
Find a Behavioral Health Provider
Your benefits
Find detailed information about your health plan, offered by Ebenezer Society.
Summary of benefits and coverage
2025 Core Copay Plan SBC
2025 Core High Deductible Plan SBC
2025 Choice Plus High Deductible Plan SBC
2025 Choice Plus Copay Plan SBC
Summary Plan Descriptions
2024 Ebenezer Choice Plus Copay
2024 Ebenezer Core High Deductible
2024 Ebenezer Choice Plus High Deductible
2024 Ebenezer Core Copay
Your pharmacy benefits
Pharmacy benefits are offered through ClearScript. Search for a pharmacy, access forms, view the formulary, and learn more about mail order and specialty pharmacy by visiting clearscript.org or call 1-800-819-5479.
COBRA
For COBRA information and rates, select the appropriate booklet below.
2025 COBRA Booklet
2024 COBRA Booklet
UMR mobile app

 
Stay connected with UMR
 
Download our UMR app or visit umr.com to sign in or create your account.

When creating your HealthSafe ID, remember:
 
     •   Have your UMR member ID card handy
     •   Spouses and adult children must create their own account
     •   You must provide a valid email address
     •   Select a username and password you can remember
Visit umr.com

More programs to help you stay healthy

Hearing care
Find discounts on hearing aids and other services through a network of specialists.
Download flyer
Employee Assistance Program
Find the support you need to live your best life. 
Local: 612-672-2195
Toll Free:1-800-CALL-EAP
Email: eap@fairview.org
Web Portal: www.fairview.org/EAP
Password: Fairview

Helpful links

FAQ for members
10 ways to control health care cost
Plain language glossary
Behavioral health provider access
Talkspace flyer
One Pass Select
Optum Bank Customer Service

1-844-326-7967
Optumbank.com 
Employee Service Center

Local: 612-672-5050
Toll free: 877-903-5050
ESC@Fairview.org
VIA Benefits

Customer Service: 1-800-953-5395
www.viabenefitsaccounts.com

About us
UMR is a third-party administrator (TPA), hired by your employer, to help ensure that your claims are paid correctly so that your health care costs can be kept to a minimum and you can focus on well-being.

UMR is not an insurance company. Your employer pays the portion of your health care costs not paid by you.

UMR is a UnitedHealthcare company.

© 2024 United HealthCare Services, Inc.

Careers


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At UMR, we are very sensitive to privacy issues. To better understand the procedures and protocols we follow to help to ensure your privacy, please review the following information:
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  • Terms of use
  • Privacy statement
  • Conflict of interest
  • Editorial policy

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  • Accessibility Statement
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