Customer Service:
844-598-7540

If you are an Ebenezer employee,
visit the Ebenezer site:

If you are a Fairview Range employee,
visit the Fairview Range site:

Ebenezer site
Fairview Range site

Find a provider

Look up in-network physicians, hospitals and other health care providers – and find cost estimates for different treatments and procedures – using our online search tool.
Find a Core Network provider
Find a Choice Plus provider
Find a Behavioral Health Provider
For MNA High Deductible members:
Find a Options PPO provider
Your benefits
Find detailed information about your health plan, offered by Fairview Health Services.
Summary Plan Descriptions
2025 MNA I Plan SPD
2025 MNA II Plan SPD
2025 MNA Care Team Plan SPD
2025 MNA High Deductible Plan SPD
2025 MNA Open Access Plan SPD
2025 Choice Plus Copay Plan SPD
2025 Choice Plus High Deductible Plan SPD
2025 Choice Plus High Deductible Plan Family SPD
2025 CORE Copay Plan SPD
2025 CORE High Deductible Plan SPD
2025 CORE High Deductible Plan Family SPD
Summary of Benefits and Coverage
2025 Choice Plus Copay Plan SBC
2025 Choice Plus High Deductible Plan SBC
2025 Core Copay Plan SBC
2025 Core High Deductible Plan SBC
2025 MNA Care Team Plan SBC
2025 MNA High Deductible Plan SBC
2025 MNA I Plan SBC
2025 MNA II Plan SBC
2025 MNA Open Access Plan SBC

Your pharmacy benefits

Pharmacy benefits are offered through ClearScript. Search for a pharmacy, access forms, view the formulary, and learn more about mail-order and specialty pharmacy by visiting clearscript.org/members/ or call 800-819-5479.
COBRA
For COBRA information and rates, please select the appropriate booklet below.
2025 Fairview COBRA Booklet & Rates
2025 Fairview MNA East Metro COBRA Booklet & Rates
2025 Fairview MNA West Metro COBRA Booklet and Rates
UMR mobile app

 
Hearing care
Find discounts on hearing aids and other services through a network of specialists.
Download flyer
Maternity program
Learn about prenatal health and get personal support throughout your pregnancy by calling: 
888-438-8105.
Watch program video
Employee Assistance Program
Find the support you need to live your best life. 
Local: 612-672-2195
Toll Free:1-800-CALL-EAP
Email: eap@fairview.org
Web Portal: www.fairview.org/EAP
Password: Fairview
Stay connected with UMR
 
Download our UMR app or visit umr.com to sign in or create your account.

When creating your HealthSafe ID, remember:
 
     •   Have your UMR member ID card handy
     •   Spouses and adult children must create their own account
     •   You must provide a valid email address
     •   Select a username and password you can remember
Visit umr.com

Helpful links

FAQ for members
10 ways to control health care cost
Plain language glossary
Behavioral health provider access
Talkspace flyer
One Pass Select flyer
​​​​​​​
Optum Bank

844-326-7967
optumbank.com
Employee Service Center

Local: 612-672-5050
Toll free: 877-903-5050
ESC@Fairview.org
VIA Benefits

Customer Service:
800-953-5395
www.viabenefitsaccounts.com

About us
UMR is a third-party administrator (TPA), hired by your employer, to help ensure that your claims are paid correctly so that your health care costs can be kept to a minimum and you can focus on well-being.

UMR is not an insurance company. Your employer pays the portion of your health care costs not paid by you.

UMR is a UnitedHealthcare company.

© 2025 United HealthCare Services, Inc.

Careers


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