Welcome to the Marketing Communications and Digital Solutions request site

Need help with new or custom communications, sales support, website development, targeted email campaigns or print materials to engage members? Log in now to enter your request and track it to completion.

To request access to Workfront, submit a Secure access requesting using this job aid.

For more information on Workfront, contact umr-marketing@umr.com.

Live training sessions

Live training is no longer being offered. Please review the materials supplied below or reach out to umr-marketing@umr.com to set up training as needed.

Quick how-to clips

Make a Request (3 min)

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View a Request (3 min)

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Communicate/Send an Update (2 min)

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Proof Notifications & the Proof Viewer (5 min)

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Making a Proof Decision (3 min)

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Review and approve a proof

(6 min - at bottom of page)

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Working with Versions

(3 min)

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Sharing draft material with others

(1 min)

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Downloading/Sharing final materials

(<1 min)

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User Guides

How to submit a request
How to navigate a request after submission
How to update a request
Request area overview
Reviewing proofs guide

Please contact umr-marketing@umr.com if you have any further questions.

About Us

UMR is a third-party administrator (TPA), hired by your employer, to help ensure that your claims are paid correctly so that your health care costs can be kept to a minimum and you can focus on well-being.

UMR is not an insurance company. Your employer pays the portion of your health care costs not paid by you.

UMR is a UnitedHealthcare company.

Careers

Your privacy is important to us!
At UMR, we are very sensitive to privacy issues. To better understand the procedures and protocols we follow to help to ensure your privacy, please review the following information:

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If you need assistance using our website or with a PDF click on the link below.

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Accessibility Statement

Explore our library of informative videos on the UMR YouTube channel