Welcome

UMR, a UnitedHealthcare company, wants to help you make the most out of your health plan. This site has been developed specifically for you and provides information about the health care benefits available to you.

Stay connected with UMR

Download our UMR app or visit umr.com to sign in or create your account.

When creating your HealthSafe ID, remember:

• Have your UMR member ID card handy
• Spouses and adult children must create their own accounts
• You must provide a valid email address
• Select a username and password you can remember

Your medical benefits

Find detailed information about your health plan, offered by Orlando Health.

Member booklet >

2026 Exclusive Care Plan SBC >

2026 HSA Care Plan SBC

2026 Care Plus Plan SBC >

2025 Exclusive Care Plan SBC >

2025 HSA Care Plan SBC >

2025 Care Plus Plan SBC >

Temporary ID card >

Find a provider

Look up in-network physicians, hospitals and other health care providers – and find cost estimates for different treatments and procedures – using our online search tool.

Tier 1 - Orlando Health network providers >

Tier 2 - UnitedHealthcare Choice Plus >
(Excluding Exclusive Care Plan)

Behavioral health provider directory >

Note: AdventHealth is a plan exclusion for non-emergency services. For services not available at Orlando Health, but available at AdventHealth, a prior authorization is required prior to coverage being considered.

Your pharmacy

Orlando Health Scripts Pharmacy >

Prescription management
Mail order form

Optum Rx July 2026 member booklet >

Optum Rx January 2026 member booklet >

Preventive health screenings

Screenings are medical tests that doctors use to check for diseases and health conditions before there are any signs or symptoms. They can help detect problems when they may be easier to treat. Staying current on your routine screenings is important.

Adult screenings and immunizations >

Orlando Health MyChart >

Orlando Health Virtual Visits for $0 copay

Team members on the Orlando Health medical benefit plans and their covered dependents can schedule an Orlando Health Virtual Visit at no cost! (HSA Care plan members must meet their deductible before the copay is waived).

To schedule your Virtual Visit, call 888-945-5205 or visit orlandohealth.com/virtual-visit

Learn more about Orlando Health Virtual Visits.

UMR mobile app

More programs to help you stay healthy

Real Appeal^TM

Personalized interactive support to help you reach and maintain your healthy weight. Explore flyers on the program details, contact info and a recipe card.

Watch video

Healthy You Magazine

Quick tips to help you boost your physical, mental and emotional health and better understand common health conditions.

Learn more

Health Education Library

Explore a wealth of information including: care guides, drug information, Health Navigator and more.

Learn more